By knowing what the patient wants, by knowing their needs, their medical background, and what is in the patients best interests.
My successes were swimming 20 laps, getting B’s in Music/Art, dancing for 33 minutes, not getting the virus, staying at home, getting a B for my speech and completing homework at home. My challenges we’re swimming regularly, not understanding what the hard questions were, D’s for Geography/Science, exams with low grades, getting in shape and at school I get bullied.
My scheduling changes are going to overcome my challenges because when I swim/dance/exercise a lot I get fitter/stronger, reading the question properly/getting help will help me understand the question better, asking my teachers on what to do so I can do better for Geography/Science, study more on my exams, overcome getting bullied by telling the teacher/thinking a way to fix the problem: find friends to defeat your enemies/ tell your bullies to stop.
All of the above I suppose. You forgot to add loss of treatment to those who need it. You haven’t specified which services are being limited but presumably something is lost when we limit offerings.
They should obtain permission from their doctors