Answer: Critical listening
Explanation:
Critical listening is form of listening when a person listens to the content of a particular message so that he or she can make evaluation and make a judgement.
A critical listener listens carefully to the message, analyzes it, and evaluates what he or she heard. Since Jim wants to decide if he should become part-owner of an auto-shop with the other business owner talking to him, critical listening is the.best option.
Answer:
pluralistic ignorance
Explanation:
Pluralistic ignorance refers to the social phenomenon that arises when particular members of a group assume that others within their group have comparatively extreme attitudes, values, or behaviors. It is based on the notion that people wrongly guess about the beliefs and values of a group. Therefore, when several members of any group have the same misconception of the group standard, this standard fails to reflect the group's real composite beliefs and attitudes.
Hello there!
The meaning of "making it right the first time" is<em> B) A manufacturing-based definition of quality.</em>
Explanation:
Quality is defined as the standard of something measured against other things of different types. In business, the importance of quality within the product has become a competitive issue. In this case, "making it right the first time" is the definition of the manufacturing-based quality.
Quality is the excellence degree to which a specific product conforms to standards. But, on the other hand, the customer sees this as a user-based definition of quality; which is quite different from the business's point of view.
It would be very polite and considerate