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MakcuM [25]
2 years ago
15

What is the maximum amount your firm can afford to spend to increase customer retention from 61 % to 78 %?

Business
1 answer:
sergij07 [2.7K]2 years ago
7 0

Answer:

$ 636.76

Explanation:

One of the ways firms increase their profits is through customer retention and to do this money must also be spent to continue satisfying the customers. So, without mincing words let's dive straight into the solution to the problem above.

STEP ONE:  determine the margin and use the value to calculate for Customer life time value.

Margin =  [o.f × a.o × r.m] - ycp= [ 1.9 × $527 × 0.6 ] - 44  = $556.78.

where o.f = order frequency, a.o = average order, r.m = retail markup, and ycp =  yearly cost of promotion.

Therefore, the Customer life time value at 61% retention rate is calculated as below;

Customer life time value at 61% retention rate = 556.78 × { 0.61/ 1 + 0.11 - 0.61}.  

Customer life time value at 61% retention rate = $679.2716.

Customer life time value at 78% retention rate = 556.78 × { 0.78/ 1 + 0.11 - 0.78}.

Customer life time value at 78% retention rate = $1316.03

STEP TWO:  determine the maximum amount your firm can afford to spend to increase customer retention from 61 % to 78 %.

Therefore, the maximum amount = Customer life time value at 78% retention rate - Customer life time value at 61% retention rate.

The Maximum amount = 1316.03 - 679.2716 = $ 636.7584 = $ 636.76

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You have been given the choice to invest $1,200 each year in an account that is expected to pay 3 percent per year or you can in
gregori [183]

Answer:

$4872.48

Explanation:

future value = amount x annuity factor

Annuity factor = {[(1+r)^n] - 1} / r

r = 4% - 3% = 1%

1200 x [(1.01)^4 - 1] / 0.01 = $4872.48

8 0
2 years ago
George Washburn had earnings from his salary of $34,000, interest on savings of $800, a contribution to a traditional individual
elena-s [515]

Answer:

$33,900 (none of the options given in the question are correct).

Explanation:

George's adjusted gross income (AGI) will include his personal earnings from his salary, the interest that he has earned from savings, and the dividends that he got from mutual funds, but it will not include his contribution to his individual retirement account, because individual retirement accounts are not included in AGI.

Therefore, George's AGI is equal to:

$34,000 + $800 + $600 - $1,500 = $33.900

4 0
3 years ago
In the summer of 2002, the euro was valued at slightly less than US$1. By 2008, it had risen to an all-time high of $1.60, but i
Kisachek [45]

The answer is foreign currency fluctuations.

Foreign currency fluctuations are basically the change in the values of currencies based on the demand of that currency.

In other words, the more the number of investors invests in the stocks regulated by the stock market to buy exports of any country, the more will be the value of the currency of that particular country and vice versa.

Foreign currency fluctuation occurs for all floating currencies all over the world.

Since in the given case, the value of the euro changes from US$1 to US$1.60 from 2002 to 2008 respectively.

Hence, this change in value is called Foreign currency fluctuations.

Learn more about Demand:

brainly.com/question/1245771

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8 0
2 years ago
Direct Labor Variances The following data relate to labor cost for production of 20,000 cellular telephones: Actual: 8,450 hrs.
Lady bird [3.3K]

Answer and Explanation:

The computation is given below:

a)  

Direct labor rate variance = (Actual rate - Standard rate) × Actual hours  

= ($22.50 - $23) × 8,450 hours

= -$4,225.00 Favorable

Direct labor time variance = (Actual hours - Standard hours) × Standard rate  

= (8,450 hours - 8,400 hours) × $23

= $ 1,150.00 Unfavorable

Total direct labor cost variance is

= Direct labor rate variance + Direct labor time variance  

= $4,225 Favorable + $1,150 Unfavorable

= -$3,075.00 Favorable

b.  In the case when the employees are not much experienced or they are poorly trained so the less experience cause to less performance due to which the actual time needed should be more than the standard one

3 0
3 years ago
Which of the following is NOT included when calculating gross income?
jekas [21]

Financial incomes other than scholarships can be included in the calculation of gross income.

<u>Explanation: </u>

The gross revenue, cost of sold goods marks the gross income for a business which is also known as gross margin. It does not include all the other costs in running the business.

For an individual, gross income is the total financial income that he/she receives before paying tax or other deductions is known as gross income or gross pay. It not only includes wages and salary but also the other incomes namely alimony, pension, tips, rental income, investment income, capital gains and dividends.

7 0
3 years ago
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