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MakcuM [25]
2 years ago
15

What is the maximum amount your firm can afford to spend to increase customer retention from 61 % to 78 %?

Business
1 answer:
sergij07 [2.7K]2 years ago
7 0

Answer:

$ 636.76

Explanation:

One of the ways firms increase their profits is through customer retention and to do this money must also be spent to continue satisfying the customers. So, without mincing words let's dive straight into the solution to the problem above.

STEP ONE:  determine the margin and use the value to calculate for Customer life time value.

Margin =  [o.f × a.o × r.m] - ycp= [ 1.9 × $527 × 0.6 ] - 44  = $556.78.

where o.f = order frequency, a.o = average order, r.m = retail markup, and ycp =  yearly cost of promotion.

Therefore, the Customer life time value at 61% retention rate is calculated as below;

Customer life time value at 61% retention rate = 556.78 × { 0.61/ 1 + 0.11 - 0.61}.  

Customer life time value at 61% retention rate = $679.2716.

Customer life time value at 78% retention rate = 556.78 × { 0.78/ 1 + 0.11 - 0.78}.

Customer life time value at 78% retention rate = $1316.03

STEP TWO:  determine the maximum amount your firm can afford to spend to increase customer retention from 61 % to 78 %.

Therefore, the maximum amount = Customer life time value at 78% retention rate - Customer life time value at 61% retention rate.

The Maximum amount = 1316.03 - 679.2716 = $ 636.7584 = $ 636.76

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The Clyde Corporation's variable expenses are 40% of sales. Clyde Corporation is contemplating an advertising campaign that will
EastWind [94]

Answer:

The net increase in operating income would amounts to $ 20,000

Explanation:

Computing the contribution margin ratio using the formula as:

Contribution Margin (CM) ratio = 1 - Variable expense ratio

where

Variable expense ratio is 40% or 0.40

Contribution Margin ratio  1 - 0.40

Contribution Margin ratio = 0.6

Now, computing the increase in the net operating income as:

Increase in net operating income = (Contribution Margin ratio × Increase in sales) - Increase in fixed expenses

where

Contribution Margin ratio is 0.6

Increase in Sales is $75,000

Increase in fixed expenses is $25,000

Putting the values above:

Increase in net operating income = (0.6 × $75,000) - $25,000

Increase in net operating income = $45,000 - $25,000

Increase in net operating income = $20,000

3 0
3 years ago
Which of the following is an example of a cross-functional business process?
Westkost [7]

An example of a cross-functional business process is <u>e. Hiring employees</u> because it involves more than the HR department.

<h3>What is a cross-functional business process?</h3>

The cross-functional business process is a business process that involves many divisions or departments.  Each department contributes its part to the production workflow or to the fulfillment of the process.

For example, in <u>creating a new product</u>, many departments must be involved.  Other processes that involve many departments are product development, lead management, client orders processing, and other critical processes.

Thus, an example of a cross-functional business process is e. Hiring employees.

Learn more about cross-functional business processes at brainly.com/question/12434273

4 0
2 years ago
Ace Co. prepared an aging of its accounts receivable at December 31, 2014 and determined that the net realizable value of the re
Papessa [141]

Answer:

uncollectible accounts expense 28,000

Explanation:

the aging of the accounts receivable is 600,000

AR unadjusted 650,000

We need to adjust by 50,000 to get the net realizable value

allowance:                      68,000

written off                      (46,000)

uncollectible expense  <u>           X</u>

year end                         50,000

68,000-46,000 + uncollectible = 50,000

uncollectible = 50,000 -22,000 = 28,000

5 0
3 years ago
What’s the difference between earned income and costs
irga5000 [103]

Answer:

The distinctions between earned income and gross income are especially important to understand in relation to tax accounting. Report either one incorrectly and you could end up paying more in taxes than you really need to.

Gross income is everything that an individual earned during the year, both as a worker and as an investor. Earned income includes only wages, commissions, and bonuses, as well as business income, minus expenses, if the person is self-employed.

Gross Income

According to the U.S. Internal Revenue Service (IRS), gross income is defined as all facets of income an individual has received throughout any given year. Gross income includes all the same measures that constitute earned income—namely, wages or salary, commissions, and bonuses, as well as business income net of expenses if the person is self-employed. However, gross income also includes investment income in the form of interest and dividends, as well as retirement income derived from retirement account withdrawals. Additionally, gross income includes Social Security benefits, as well as Social Security Disability benefits, unemployment payments, alimony, and child support.

Earned Income

According to the IRS, earned income includes certain earnings over the course of any given year, as defined previously, but not investments. Earned income may also include the fair market value of certain fringe benefits that are deemed taxable through an employer under the direction of the IRS guidelines, long-term disability benefits received prior to minimum retirement age, and strike benefits from involvement in union activities. Earned income does not include the same range of income that is accounted for under the purview of gross income.

Key Differences

Prior to filing a tax return, it is important to understand the differences between gross income and earned income. Other commonly used tax terms individuals should understand include adjusted gross income (AGI) and modified adjusted gross income (MAGI). Each of these is used in a different way to determine total taxable income and, ultimately, your total tax obligation based on your net income for the year.

Gross income is considered total income for the purpose of tax preparation and filing, and it is used to further determine total tax liability. This figure is also the starting point for calculating adjusted gross income, which is your income after deductions, and modified adjusted gross income, which is similar to adjusted gross income but with certain deductions added back to the total.

Explanation:

8 0
3 years ago
(a) What was the opportunity cost of non-GM food for many buyers before 2008?
KIM [24]

Answer:(a) The alternative natural food available (b) The food came from the Genetic modifications of the food (c) The concern for the safety of the consumption of the food on people's health.

Explanation:

Opportunity cost can be defined as the value of benefit sacrifice in favour of an alternative course of action. In the sense that, the acceptance of one option will automatically lead to the rejection of the second option. It is the alternative forgone to have the other food..In the question, there are two alternative non - GM food, and GM food before 2008. Before 2008 the opportunity cost of non - GM food for many buyers before 2008 is the alternative natural food available for the consumption of the people. While the opportunity cost in 2008 is that the food came out from the Genetic modification made to the food in 2008, it however, changed due to the concern for the safety of the consumption of GM food on the health of the people.

5 0
2 years ago
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