Answer:
B. Particles of liquid water have more energy than particles of ice.
Explanation:
We can work this out through eliminating the wrong statements.
A. Both liquid water and ice have definite shapes.
This is wrong because, as stated in the question, water is a liquid, and one of the properties of liquids is that they change shape to fit the shape of their container. If it changes shape, it does not have a "definite" shape.
B. Particles of liquid water have more energy than particles of ice.
This is correct, and here is why. There are 3 states of matter: solid, liquid and gas. As you apply heat energy to an object at each state, the particles receive more energy and can move around more (this is kinetic energy). In the case of liquid (water) and solid (ice), particles in solids do not have much energy and stay in rigid formations. They do vibrate slightly, but only on the spot (this is what gives solids "definite" shapes). On the other hand, particles in liquids have more energy than particles in solids, which means that they can move more (more kinetic ENERGY) and do not stay in formations (this is why they do not have "definite" shapes). Therefore, particles in liquids (water) have more energy than particles in solids (ice), and this statement is correct.
C. Liquid water has a lower temperature than ice.
This is wrong because liquids have more energy than solids. As explained earlier, the reason why particles in liquids have more energy is because more HEAT energy has been applied to them. In the same way, solids have less energy because less HEAT energy has been applied to them. Less heat means a lower temperature. (Also you can use common sense for this one, ice feels colder than liquid water, right?)
D. Ice has a definite volume, but liquid water does not.
This is wrong because of the law of conservation of mass. This law states that particles (or matter or volume) cannot be created or destroyed. When ice melts and becomes liquid water, it has not lost volume: the particles have just gained more energy. This question is most likely there to confuse you, because all substances have definite volumes.
I hope this helps!