Question

In your response, take the position of a supervisor, and consider the role of the human resource (HR) department within the healthcare organization and how your role relates to the HR functions.

Answer 1

As it is one of the most important areas of activity with regard to life, the health area tends to seek constant improvement of techniques and services offered directly to patients.

Human resource (HR) department within the healthcare organization

As a result, it is not uncommon for administrations to end up neglecting HR in the health area, as well as the preparation of people for those services offered to their internal public, that is, employees.

As in any company, health institutions generally have an organizational structure focused on their strategies. Despite this, it is common for your teams to be susceptible to problems such as lack of motivation and the spread of rumors within their departments. For this and other reasons, it is so important that there is a specialized sector that is attentive to the internal provisions of human resources in health institutions.

In addition, it is important that the HR supervisor in the hospital has skills such as:

• Coordinate the processes of hiring and firing, contract renewal and termination, trainee program, and  retirement processes;

• Observe labor laws, collective bargaining agreements and collective agreements with the union of  class and internal rules;

• Be up to date with legal changes related to labor laws;

• Supervise the payroll analysts;

• Coordinate the payment of activities related to the personnel department;

• Check and validate payroll;

• Analyze the valuation of jobs;

• Prepare salary review, make calculations, studies and analyzes on compensation and benefits;

• Coordinate the performance evaluation;

• Conduct organizational climate survey;

• Coordinate job and salary plan;

• Prepare administrative reports on the review of results to assist in decisions;

• Implement occupational health and safety policies;

• Accompany external audits in order to ensure that governmental and organizational standards are  everyone's knowledge;

• Maintain relationships with union entities;

• Carry out other activities inherent to the position.

Being thus of great importance in hospital administration, the human supervisor is a key in the resources of a hospital.

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