Question #5

Different between customer care and customer service

LuckyWell [14K]

Customer service is giving assistance to customers on how to best use the product, trouble-shooting any issues, and ensuring they had a great buying experience. Customer care means how well customers are taken care of while they interact with the brand.

3 0

4 years ago

Calclulated the standard deviation of a portfolio that has 30% invested in stock X and 70% in stock Y given the historical data

grin007 [14]

Answer:

The standard deviation of the portfolio is 0.1104, or 11.04%.

Explanation:

Note: See the attached file for how the standard deviation is calculated.

Download xlsx

7 0

4 years ago

A consumer has $200 per month to be spent on books (good B) and DVDs (good D). Market prices are as follows: PB = $20 and

mr_godi [17]

Answer:

Explanation:

Let x is number of books (x ≥0)

Let y is the number of DBA (y≥0)

Given that PB = $20 and PD = $40 and consumer has $200 per month, so we can form the inequalities:

200 ≥ 20x+ 40y

So we have a system of inequalities is:

200 ≥ 20x+ 40y
x ≥0
y≥0

Please have a look at the attached photo, the right triangle are possible solution for the system.

Hope it will find you well

5 0

3 years ago

A series of monthly cash flows is deposited into an account that earns 12% nominal interest compounded monthly. Each monthly dep

nirvana33 [79]

Answer:

The amount left in the account after last withdrawal is $61,945

Explanation:

The first monthly deposit occurred on June 1, 2008 and the last monthly deposit will be on January 1, 2015 = 80 deposit

Monthly deposit = 2,100

Interest rate = 12% / 1% per month

Firstly, we calculate the future worth of the monthly deposit

FW = A(F/A, i, n)

A = 2,100, i = 1%, n= 80

FW = $2100*[(1+0.01)^80 - 1 / 0.01]

FW = $2100*[2.216715 - 1 / 0.01]

FW = $2100*(121.671)

FW = $255,509.10

We calculate the effective interest rate

i(effective) = (1 + i nominal monthly interest rate)^n - 1

i `%, n = 3(no of months in quarter)

i (effective) = (1+0.01)^3 - 1

i (effective) = (1.01)^3 - 1

i (effective) = 1.030301 - 1

i (effective) = 0.030301

i (effective) = 3.0301%

The effective quarterly interest rate is 3.0301%

We calculate the future worth of the quarterly drawings

FW = A[(1+i)^n - 1 / i]

A = 5,000(drawing), i = 3.0301%, n = 26(number of drawings)

FW = 5,000*[(1+0.030301)^26 - 1 / 0.030301]

FW = 5,000*[2.17303717 - 1 / 0.030301]

FW = 5,000*(38.71282)

FW = $193,564.10

The future worth of the quarterly withdrawal is $193,564.10

We calculate the amount left in the account after last withdrawal

Amount left in account = FW(monthly deposits) - FW(quarterly drawings)

Amount left in account = $255,509.10 - $193,564.10

Amount left in account = $61,945

Thus, the amount left in the account after last withdrawal is $61,945

6 0

3 years ago

Sheffield Corporation had income from continuing operations of $10,745,300 in 2020. During 2020, it disposed of its restaurant d

dem82 [27]

Answer: Please see explanation column for answers

Explanation:

Partial income statement for Sheffield Corporation

Income from continuing operations $10,745,300

Discontinued operations:

Loss from operation of discontinued $317,300

restaurant division, net of tax

Loss of disposal of restaurant division, $198,600

net of tax

Total of the losses $515,900

Net income $10,229,400

(Income from continuing operations -Losses from Discontinued operations)

Earnings per share

Income from continuing operations $10,745,300/10,000,000 shares

=$1.07453

Discontinued operations $515,900 /10,000,000 shares

=$0.05159

Earnings per share of net income ($1.07453-$0.05159) =$1.02294≈$1.02

Net Income for Sheffield Corporation is $10,229,400 with Earnings per share $1.02

8 0

3 years ago