Question

Thabo has a small barber shop and he uses Microsoft applications to keep track of his stock and to create posters for advertising his barber shop. Thabo is worried about customers coming to the barber shop during the pandemic, as there might be difficulties adhering to social distancing rules and controlling overcrowding. You have informed Thabo about a great information system that could be used by his customers to place book for specific time slots as well as communicating with Thabo. Thabo needs some convincing about implementing a computerised information system.
Q.1.1 In your quest to convince discuss at least five benefits of implementing an information system in Thabo’s business.

Q.1.2 Thabo understand the benefits of implementing an Information system in his business. However, Thabo requires more information regarding what entails a successful information system.

Discuss, using appropriate examples, the components of an Information system and their role applicable to Thabo’s barber shop

Answer 1

An information system is crucial to the success of a business. Itemized below are five benefits of operating an information system in a business.

What are the benefits of an Information System?

Information systems are important because:

1. They help to increase and enhance operational efficiencies such as accounting, sales, inventory, and HR operations.
2. They help to minimize costs. As the business makes more and more informed decisions, its costs will drop.
3. It enhances customer service. Information about customers helps the business to tailor its services to the requirements of each customer.
4. Information system helps the decision-makers in the business to make better and more informed decisions.
5. Information systems help to ensure business continuity.

What are the requirements for creating an information system?

An information system requires the following:

• Hardware for the computer workstation and addendums
• Software
• A network communication amongst the computers and hardware
• a map of the company's processes and the people responsible for such processes
• A procedural manual.
• Existing data from the business.

For the barber's shop, for example, some of the components of the information system he must put in place are:

A workstation that collects information about:

• Clients
• Details of Sales
• Expenses
• Compliance dates and records etc.

Learn more about Information Systems at:

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