First and foremost, the hotel personnel must apologize. It the responsibility of the hotel to ensure quality service. Regardless the situation or whose fault the relocation is, the hotel must acknowledge the inconvenience the guest is experiencing.
To compensate for the trouble, here are some things that hotel personnel can do:
1. Make sure to arrange another accommodation ready to receive the guest (with free transportation, free one-night stay if needed to be relocated to another hotel).
*Offer the expected room for the guest the next day if it's already available.
2. Explain and apologize for a relocation. Assure that the hotel is doing its best to make up for the inconvenience.
3. Offer discount and freebies to guest that checks-in late so a relocation won’t have to happen.
Answer:
The short-term memory
Explanation:
The memory is an abstract concept of the mind to store and retain information. It is a major function of the cerebral cortex in the brain. Memories are created from our daily experience, which is encoded systematically for productive purposes. For a memory to be created, the brain encodes external information or data, it is stored for a period of time and would be retrievable when needed.
The memory is categorized into long-term memory, short-term memory and working memory. The long term memory can be implicit, explicit or autobiographical long term memory.
Short term memory is controlled by the cerebral cortex, which is used to hold information currently in use, while cerebral cortex maintain attention and perpetual awareness for the active session.
Answer: A) B. F. Skinner
Explanation: Burrhus Frederic Skinner was a well-known American psychologist whose theory of behavior was based on its consequences, that is, behavior is shaped and determined by its consequences. These consequences can be either punishment or reward, and they stipulate that certain behavior is likely to be repeated. This means that, based on, say, a certain reward, a child learns a certain behavior, remembers words or sounds.
In both, the people get to decide a lot of the choices the govt makes
