ANSWER TO QUESTION 1
.
EXPLANATION
The function given to us is,

According to rational roots theorem,
are possible rational zeros of
.
We find out that,




Also




This implies that
are factors of
and hence
is also a factor.
We perform the long division as shown in the diagram.
Hence,
.
ANSWER TO QUESTION 2
Sketching the graph
We can see from the factorization that the roots
and
have a multiplicity of 1, which is odd. This means that the graph crosses the x-axis at this intercepts.
Also the root
has a multiplicity of 2, which is even. This means the graph does not cross the x-axis at this intercept.
Now we determine the position of the graph on the following intervals,









We can now use these information to sketch the function as shown in diagram