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Advocard [28]
3 years ago
11

A small Ecommerce company houses their servers locally but they have outsourced their IT work to a local technology company rece

ntly there was an issue with the database server that prevented clients from placing orders it took one day for a technician to come and resolve the issue resulting in Lost Revenue what document could be referenced to verify if this was fixed within the contracted remediation time
Computers and Technology
1 answer:
shusha [124]3 years ago
3 0
Service Level Agreement?
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