Kristi goes shopping with a friend and notices her friend’s new duct tape wallet. She thinks of her own worn wallet and realizes

Question

Mrac [35]

3 years ago

11

Kristi goes shopping with a friend and notices her friend’s new duct tape wallet. She thinks of her own worn wallet and realizes

she needs a new one. In which stage of the consumer purchase decision process was Kristi when she had this realization?

Business

1 answer:

viva [34] · Answer 1 · 2022-01-30T12:05:49+03:00

Answer:

Problem recognition

Explanation:

The problem recognition stage arises when the purchaser or consumer recognizes the need or problem which can be satisfied by a good or service in the market. This is the first stage of the consumer purchase decision process. Kristi recognized the need for a new wallet after seeing her friend's wallet.