Since they are talking about brand recognition and popularity, I would say D. perception accounts for mediocre products trumping quality. People go with the product they know or they think more people are using because it is perceived as a better product even though it may not be.
Answer:
The main points of agreed procedures for handling complaints are: treat all complaints positively and seriously. make it as easy as possible for individuals to complain. if necessary, provide support for an individual to make a complaint.
Explanation:
Education is not a basic need of young children
