20. Antifreeze spills should be contained with:

Are the communication skills required for a team leader in a manufacturing plant different from those of a customer service exec

Svetllana [295]

Answer:

Explanation: Excellent customer service isn’t just down to your frontline staff, but a customer might be won or lost there. That’s why it’s so important every employee works together to resolve issues and create memorable moments – and empower your frontline agents to be as valuable to the customer as possible. It could be the difference between the customer coming back again, or going elsewhere.

The following tips are designed to help both customer service representatives, customer service management, and operations staff to work together to make experiences that matter. Developing customer service skills is important for the whole team to thrive – and to ensure customers keep coming back.

Customer service representative tips

Practice active listening

Learn to empathize with your customers

Use positive language

Improve your technical skills

Know your products and services

Look for common ground

Communicate clearly

Be solutions-focused

Admit mistakes

Be willing to learn

Customer service team management and operations tips

Provide first-class training

Set your standards high

Have a clear escalation pathway

Align your touchpoints

Create a culture of excellence

Be smart about automation

Use tools that boost speed and efficiency

Measure and analyze customer feedback

Use closed-loop feedback

Listen, understand and take action

5 0

2 years ago

A force is a push or pull in? A.a circle B.an arc C.a straight line

Salsk061 [2.6K]

Answer:

I think it is B: an arc

Explanation:

Hope this helps. Mark as brainiest

8 0

3 years ago

What form of joining uses heat to create coalescence of the materials?

Allushta [10]

The answer is Soldering

3 0

3 years ago

48/64 reduced to its lowest term

QveST [7]

Answer:

3/4

Explanation:

48/64 = 3/4

5 0

3 years ago

Read 2 more answers

A Toyota Camry of mass 1650 kg turns from Chaplin Road to Route 79, thereby accelerating from 35 MPH in the city till 70 MPH on

Gekata [30.6K]

harden you could either me or leave

vharden you could either me or leave

harden you could either me or leave

7 0

4 years ago