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Arisa [49]
3 years ago
14

Uber has specific requirements for the age, size, and condition of its drivers' cars, so that its customers will experience a ri

de in a pleasant environment. this concern addresses which element of the building blocks of service quality
Business
2 answers:
ollegr [7]3 years ago
8 0
It addresses the Tangible building block, but also touches on Reliability.
Aliun [14]3 years ago
4 0

Answer:

Tangible Element of Building Blocks of Service Quality.

Explanation:

There are five basic building blocks of Service Quality.

One is Reliability, second is Responsiveness, Third is Assurance, Fourth is Empathy and the Fifth one is Tangibles.

Tangible is basically the appearance of physical facility, Personnel, Communication materials, equipment, etc.

So in this example, Uber is focusing on the tangible aspect of Service Quality Building Blocks.

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One of Jacinta's regular clients sends her an email accusing her of charging more money for a couch than it is really worth. The
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2 years ago
Cougar Plastics Company has been operating for three years. At December 31 of last year, the accounting records reflected the fo
Nikitich [7]

Answer:

a. Purchased short-term investments for $8,600 cash.

Dr short term investments 8,600

    Cr cash 8,600

b. Lent $6,300 to a supplier who signed a two-year note.

Dr notes receivable 6,300

    Cr cash 6,300

c. Purchased equipment that cost $24,000; paid $4,900 cash and signed a one-year note for the balance.

Dr equipment 24,000

    Cr cash 4,900

    Cr notes payable 19,100

d. Hired a new president at the end of the year.

no entry

e. The contract was for $86,000 per year plus options to purchase company stock at a set price based on company performance.

no entry

f. Issued an additional 2,300 shares of $0.50 par value common stock for $19,000 cash.

Dr cash 19,000

    Cr common stock 115

    Cr additional paid in capital 18,885

g. Borrowed $19,000 cash from a local bank, payable in three months.

Dr cash 19,000

    Cr notes payable 19,000

h. Purchased a patent (an intangible asset) for $1,100 cash.

Dr patent 1,100

    Cr cash 1,100

i. Built an addition to the factory for $29,000; paid $8,700 in cash and signed a three-year note for the balance.

Dr building 29,000

    Cr cash 8,700

    Cr notes payable 20,300

j. Returned defective equipment to the manufacturer, receiving a cash refund of $2,400.

Dr cash 2,400

    Cr equipment 2,400

<h2>Cougar Plastics Company</h2><h2>Balance Sheet</h2><h2>For the year ended December 31, 202x</h2><h2>Assets</h2>

<u>Current assets:</u>

Cash $33,800

Accounts receivable $4,600

Inventory $27,000

Investments (short-term) $10,700

Total current assets                               $76,100

<u>Long term investments:</u>

Notes receivable $9,000

Total long term investments                  $9,000

<u>Property, plant and equipment:</u>

Equipment $78,600

Factory building $120,000

Total P, P & E                                      $198,600

<u>Intangible assets:</u>

Intangibles $4,500

Patent $1,100

Total intangible assets                    <u>     $5,600</u>

Total assets                                                                             $289,300

<h2>Liabilities and stockholders' equity</h2>

<u>Current liabilities:</u>

Accounts payable $19,000

Accrued liabilities payable $3,100

Notes payable (short-term) $43,300

Total current liabilities                       $65,400

<u>Long term liabilities:</u>

Notes payable $61,300

Total long term liabilities                   $61,300

<u>Stockholders' equity:</u>

Common stock $10,815

Additional paid-in capital $115,185

Retained earnings $36,600

Total stockholders' equity              <u>$162,600</u>

Total liabilities + stockholder's equity                                     $289,300

7 0
3 years ago
Joe's company is looking to make a number of improvements. The firm would like to maximize potential volume and reserved instanc
scoray [572]

The service or tool that could be used for gaining the benefits should be AWS  Orgs.

The information related to AWS Orgs is as follows:

  • AWS Organization should be an account management service.
  • In this, there are multiple AWS accounts that should be consolidated for developing and managing.
  • As an organization administrator, the accounts should be developed and the existing accounts should be invited for joining the organization.

Therefore we can conclude that the service or tool that could be used for gaining the benefits should be AWS  Orgs.

Learn more about discounts here: brainly.com/question/3541148

3 0
3 years ago
The statement, "You are more likely to control risks when they are identified earlier rather than later" is associated with what
yawa3891 [41]

Answer:

Risk Control

Explanation:

The statement, "You are more likely to control risks when they are identified earlier rather than later" is associated with the Risk Control Management principle.

Risk control is more effective when risk identification is undertaken early enough so that control measures are put in place to mitigate such risks, otherwise there will be a shift from 'risk control' to 'damage control' once any of those risks materializes.

7 0
3 years ago
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