Question

Discuss the advantages and disadvantages to using computer technology for managerial decision-making. Identify and discuss one decision, personally or professional, you have utilized technology for forming your decision and why.

Answer 1

Advantages and Disadvantages may arise when we use computer technology for managerial level of decision-making. Some of these are the following:

Advantages:

• Process can be done easier and faster with the use of automatic conditions to suggest decisions  
• Minimal errors are presented in terms of computations - Computers cannot make a mistake on computation. Only if the formula is wrong, but this thing is depends of the software developer.

Disadvantages:

• Some rules cannot be bend. No exceptions can be made if systems are the ones to decide. - because of the system, some rules must remain implemented even the employees reason are valid. For example if the employees was absent for two weeks, the system can tagged him as AWOL. But in reality, there was an emergency case happened to him.
• One step cannot be skipped. - each process in the system should be finished before the next process can execute. No shortcuts.

As for the second question, there was a time that I have to decide if a certain client can reloan to our company. But since he has no questionable record in our system, the system recommends him for a higher amount. In reality, this client has a bad behavior towards us. We don't want to renew his loan. But the system permits him to do a transaction with us.