Avoidance is the act of deflecting, avoiding, deluding, evading skillfully or cunningly, changing direction, altering the goal. In short is the act of denying your participation in something. It is a great ability to use to suggest an alternative activity if someone is invited to drink when the person has no desire to drink.
In the figurative sense avoidance is a subterfuge, an evasion, a ruse, a vague answer when trying to get out of some difficulty.
if you are a registered patient, Laura can call the dr's office and speak to his nurse who will inform the dr. of the situation and call the prescription in to the pharmacy.