All categories

3 years ago

Who was your most difficult customer?

1 answer:

6 0

Answer: when I was working at AXA as a Financial Advisor, my most difficult clients or customers are the SKEPTICAL CUSTOMERS ( their ask much questions and always doubt everything you say).

one of the days I never meet a clients need, was the day a client wants to liquidate his money market investment ( it's a fixed account where clients deposit money and expect good returns or interest when ever they want to cash out the money). The clients wants his money immediately, but at that moment we had some Network issue, and claims has to be posted before liquidation can be done. I called the head office to inform them the issue on ground, as they work to rectify it, I took the client to our lounge room, I bought him ice cream and cake, we ate together and I cracked some jokes, we laughed together as we wait for the Network issue to be resolved,

Customers satisfaction is actually difficult when it comes to large number, I always have a note book, to write down appointment and discussions with customers, so it will be easy for me to satisfy everyone according to what we have discussed earlier. When I have much work to do per hour, I have to inform them on how each issue will be treated accordingly, as their patiently wait.

The last time I apologized to someone was few hours ago, I mistakenly stepped on someone's foot in a public transport, I just have to apologize immediately.

Explanation:

You might be interested in

Which of the following will probably earn a higher level income?

aleksley [76]

In my opinion D. a female accountant with a masters degree in business administration, will earn a higher level of income. <em>Explanation- if she has a masters then they may accept her in jobs other people are not able to get without a masters, they may also pay her higher because of it.</em>

<h3>Hope this will help- for more help follow me, or contact me</h3>

7 0

3 years ago

Read 2 more answers

On October 1, 20X6, Susan Thompson opened Thompson Decorating Services, a sole proprietorship. Susan began operations with $50,0

galben [10]

Answer: income statement: Net income $5,100, Statement of owners Equity :Total $35,100, Balance sheet : Total Liabilities $53,200, Total Asset $53,200

Explanation:

Thompson Decoration Services

Income Statement for the month ended 31 st October 20X6

Revenue. 18,300

Less Expenses

Salaries. 8,700

Advertising 2,500

Less: outstanding 700

-------

1,800

Taxes. 150

Postage. 1,800

Utilities. 100

Interest. 450

Miscellaneous. 200

------------

13,200

--------------

Net income. 5,100

-----------------

Statement of owners Equity for the month ended 31st October 20X6

Common Stock. Paid in capital. Retained Earnings Treasury stock Total

Balance Oct 1. 30,000. 30,000

Issued share for cash. - - - - -

Purchase of treasury stock - - - - -

Net income. - - 5,100. 5,100

Cash dividend. - - - - -

Stock dividend. - - - - -

------ ------ --------- ---------- -------------

Balance on Oct 31. - - 5,100 - 35,100

---------- -------- -------- ---------- --------------

Thompson Decoration Service

Balance sheet for the month ended 31st October 20X6

Current Asset

Debtors. 4,100

Account Receivable 14,200

-----------

Total Current Asset. 18,300

Fixed Asset

Van. 16,000

Office Equipment. 4,000

Furnishing. 14,900

-----------

Total Fixed Asset. 34,900

--------------

Total Asset. 53,200

---------------

Long term Liabilities

Capital. 30,000

Add: Net income 5,100

----------

35,100

Less: Drawing. 5,500

-----------

29,600

Loan. 20,000

-----------

Total Long term Liabilities 49,600

Current Liabilities

Outstanding 2,800

Interest. 450

Taxes. 150

Miscellaneous 200

--------------

Total Current Liabilities 3,600

--------------

Total Liabilities. 53,200

----------------

4 0

3 years ago

Read 2 more answers

In the context of performance management, which term refers to a measure that obtains consistency of results over time?

kherson [118]

Test retest reliability

The performance management,term refers to a measure that obtains consistency of results over time.

It also carries the idea of performance appraisal through which more work can be achieved by rewarding the personnel who achieve their targets on time and show their results.

It helps optimize the performance to obtain consistency over the time with providing feedback and improvement in the performance. Psychometrics tests and evaluation test are used for improvement of employee performance. Several policies and procedures are also implemented for their welfare.

To learn more about performance management here,

brainly.com/question/16927603

#SPJ4

5 0

1 year ago

There are approximately 1 billion people living in India. It is estimated that only about 200 million of these people earn more

inysia [295]

<u>Full question:</u>

There are approximately 1 billion people living in India. Only about 200 million of these people earn more than the equivalent of $1,000 per year. According to Maslow's hierarchy, most of the other 800 million Indian consumers are primarily addressing their __________ needs.

a. social

b. esteem

c. psychological

d. physiological

e. Personal

<u>Answer:</u>

According to Maslow's hierarchy, most of the other 800 million Indian consumers are primarily addressing their physiological needs.

<u>Explanation:</u>

Abraham Maslow's 'Hierarchy of Needs' offers a five-stage design of the impulses following human behavior. At the base of this hierarchy endure our primary, survival-ensuring necessities, which Maslow pointed to as our physiological needs. If certain needs are not convinced the human body cannot function optimally.

The primary physiological needs are fairly apparent—these cover the items that are essential to our survival. To progress over the other stages of the hierarchy, we necessity primary perform these primary needs.

8 0

3 years ago

byu 220 in gibbons v. ogden, the supreme court ruled that rail companies could not purchase farmland without the consent of farm

sukhopar [10]

In Gibbons v. Ogden, the Supreme Court ruled that rail companies D. states could not restrict trade within their jurisdictions.

Under the constitution, rail companies have the electricity to make all laws that shall be vital and proper for carrying into execution the foregoing powers. Aaron Ogden was given permission to function his steamboats in the big apple. Thomas Gibbons changed and allowed to function his steamboats in the big apple.

The ruling in Gibbons v. Ogden asserted Congress's authority to adjust interstate trade on the idea of the Supremacy Clause. It set a precedent that Congress had the strength to overturn country rules if interstate commerce were worried.

The case introduced mild the problem of the trade Clause of the united states charter. It changed into a question of whether or not Congress ought to adjust positive factors of trade. It averted states from establishing similar monopolistic rail companies' legal guidelines, encouraging an increase in steamboat journey and cargo delivery. This increased change opportunities between states, boosting states' economies.

Learn more about rail companies here:-brainly.com/question/11433327

#SPJ4

8 0

2 years ago