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4 years ago

Who was your most difficult customer?

1 answer:

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Answer: when I was working at AXA as a Financial Advisor, my most difficult clients or customers are the SKEPTICAL CUSTOMERS ( their ask much questions and always doubt everything you say).

one of the days I never meet a clients need, was the day a client wants to liquidate his money market investment ( it's a fixed account where clients deposit money and expect good returns or interest when ever they want to cash out the money). The clients wants his money immediately, but at that moment we had some Network issue, and claims has to be posted before liquidation can be done. I called the head office to inform them the issue on ground, as they work to rectify it, I took the client to our lounge room, I bought him ice cream and cake, we ate together and I cracked some jokes, we laughed together as we wait for the Network issue to be resolved,

Customers satisfaction is actually difficult when it comes to large number, I always have a note book, to write down appointment and discussions with customers, so it will be easy for me to satisfy everyone according to what we have discussed earlier. When I have much work to do per hour, I have to inform them on how each issue will be treated accordingly, as their patiently wait.

The last time I apologized to someone was few hours ago, I mistakenly stepped on someone's foot in a public transport, I just have to apologize immediately.

Explanation:

You might be interested in

The term white-collar crime was coined by sociologist ________ to refer to crimes that people of respectable social status commi

RSB [31]

The term white-collar crime was coined by sociologist Edwin Sutherland to refer to crimes that people of respectable social status commit in the course of their occupation

Compared to blue-collar crime, white-collar crime is much harder to be prosecuted because the perpetrator usually has a really high status in the industry, such as high-ranking government officials, or upper management from a big company.

4 0

3 years ago

Fields Cutlery, a manufacturer of gourmet knife sets, produced 20,000 sets and sold 23,000 units during the current year. Beginn

Basile [38]

Answer:

d. $429,000

Explanation:

This can be obtained by preparing an income statement under variable costing. The income statement under variable costing deduct variable costs from the sales revenue to obtain contribution margin firs before deducting fixed costs in order to obtain net income. The income statement under variable costing can therefore be prepared as follows:

Fields Cutlery

Income Statement (Variable Costing)

For the Year End

Particulars $

Sales (23,000 × $45) 1,035,000

Variable cost:

Direct materials ($12 * 23,000) (276,000)

Direct labor ($3 * 23,000) (69,000)

Variable Overhead ($2 * 23,000) (46,000)

Selling $ admin exp (60% * $115,000) (69,000)

Contribution margin 575,000

Fixed cost:

Fixed overhead ($5 * 20,000) (100,000)

Selling $ admin exp (40% * $115,000) (46,000)

Net income 429,000

Note:

1. The variable cost is computed using the 23,000 units sold because the variable cost of the opening 3,000 units from the previous year has to be added to the variable cost of the 20,000 units produced this year. This is to obtain the total variable costs for the 23,000 units sold since variable cost varies with units.

2. The Fixed overhead is computed using the 20,000 units produced this year. This is because the total fixed cost does not change as units of production changes. The Fixed overhead of $5 per unit was actually arrived at by dividing $100,000 by 20,000 units. This Fixed overhead was also $100,000 previous year as it remains constant every year.

7 0

4 years ago

Compute the 2019 standard deduction for the following taxpayers.a. Ellie is 15 and claimed as a dependent by her parents. She re

tino4ka555 [31]

Solution:

a. Ellie is limited to the amount of 2230 (the sum of income earned for the year plus 350) when she files her own tax return.

= $1,880 + 350

Ellie is limited to the great of 2230.

b. The additional standard deduction of 1250 or 1550 is provided to people who are 65 and over or blind in 2017 based on the filing status.

The standard allowance of ruby and Woody shall be 12600 (commonly married) plus 1250 additional allowances of ruby aged sixty-five years old and 1250 additional allowances for Woody aged sixty-five.

= $12,170 + 1250 + 1250 = 14,670

c. Shonda is limited to more than 500 (the total amount of the $150 income earned for the year plus $350) when filing her personal tax return.

This limitation only extends to the "simple" deduction norm.

The regular extra deduction number on your refund is provided to a person who is 65 or older or blind.

Therefore, Shonda's standard deduction is 2050 (500+1550).

d. Frazier can not use the standard deduction and should therefore specificity as his wife itemizes.

3 0

3 years ago

1-a. How much will net operating income increase (decrease) per month if the monthly advertising budget increases by $8,400, the

elena-14-01-66 [18.8K]

Answer:

a. Income before advertising budget increase:

= Contribution margin - Fixed costs

= (38 * 3,600) - 79,000

= $57,800

Income after advertising budget increases:

= Sales - Variable expenses - Fixed expenses

Sales = (3,600 + 100 units) * 95 per unit

= $351,500

Variable expenses = 60% * 351,500

= $210,900

Fixed expenses = 79,000 + 8,400 advertising

= $87,400

Income = 351,500 - 210,900 - 87,400

= $53,200

b. Income decreased with the increase in advertising so Advertising budget should not be increased.

5 0

3 years ago

Which word best describes the effects of income taxes as your income increases?

nadezda [96]

The word that best describes the effects of income taxes as the income increases is regressive.
A regressive tax unlike progressive tax in which rates increases as the payer's income increases, it increases as the payer's income decreases. examples of regressive taxes include sales taxes, user fees among others. Regressive describes a distribution effect on income or expenditure, referring to the way the rate progresses from high to low.

7 0

3 years ago