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Illusion [34]
3 years ago
5

Who was your most difficult customer?

Business
1 answer:
jeka57 [31]3 years ago
6 0

Answer: when I was working at AXA as a Financial Advisor, my most difficult clients or customers are the SKEPTICAL CUSTOMERS ( their ask much questions and always doubt everything you say).

one of the days I never meet a clients need, was the day a client wants to liquidate his money market investment ( it's a fixed account where clients deposit money and expect good returns or interest when ever they want to cash out the money). The clients wants his money immediately, but at that moment we had some Network issue, and claims has to be posted before liquidation can be done. I called the head office to inform them the issue on ground, as they work to rectify it, I took the client to our lounge room, I bought him ice cream and cake, we ate together and I cracked some jokes, we laughed together as we wait for the Network issue to be resolved,

Customers satisfaction is actually difficult when it comes to large number, I always have a note book, to write down appointment and discussions with customers, so it will be easy for me to satisfy everyone according to what we have discussed earlier. When I have much work to do per hour, I have to inform them on how each issue will be treated accordingly, as their patiently wait.

The last time I apologized to someone was few hours ago, I mistakenly stepped on someone's foot in a public transport, I just have to apologize immediately.

Explanation:

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Your city newspaper publishes a "Best of" poll that lists its readers' favorite restaurants. Mundo Bar and Grill is ranked as th
jeka94

Answer:

The correct answer is the option C: give too much weight to a small number of vivid observations.

Explanation:

To begin with, in the case that a close friend had told you that he had a bad experience in a certain place, a restaurant in particular this time, does not states the fact that it will always be like that for every person that goes to that place because it may have been a bad day for the employees and that impacts at their work while if you go any other day every detail is taking care nicely. Therefore that the people give too much  weight to small number of vivid observations due to the fact that the article published in the newspaper must have been made with over dozens of observations and comments, not just one, and the major agreement is that those places are good ones to go to eat.

8 0
3 years ago
Read 2 more answers
A plant is proposing to install a combined heat and power system to supply electrical power and process steam. Power is currentl
Degger [83]

Answer:

Cumulative net present value of the project is:

= $33.5 million.

The discounted cash flow rate of return is:

= 26%

Explanation:

a) Data and Calculations:

The capital cost of the combined heat and power system = $23 million

Expected net savings per year = $10 million

Project period = 10 years

Discount rate = 12%

Annuity PV factor for 10 years at 12% = 5.650

Total PV of the cash flows = $56.5 million (5.650 * $10 million)

NPV of the project = $33.5 million

Annualized NPV = $33.5 million/5.650

= $5,929,204

Discounted cash flow rate of return = Annualized NPV/Investment * 100

= $5,929,204/$23,000,000 * 100 = 26%

6 0
3 years ago
Permanent tax cuts shift the AD curveSelect one:a. farther to the left than do temporary tax cuts.b. not as far to the right as
Phoenix [80]

Answer:

farther to the right than temporary tax cuts

Explanation:

The permanent tax cuts have more impact on consumption spending than temporary one. A permanent tax cut raises the expected lifetime wealth and increases autonomous consumption, thus leading to an upward shift of the consumption function. Consequently the permanent tax cuts shift the AD curve farther to the right compared to the temporary tax cuts.

6 0
3 years ago
On January 1, 2017 the City of Graf pays $85,500 fora work of art to display in the local library. The city will take appropriat
Nookie1986 [14]

Answer:

Explanation:

The journal entries are shown below:

a. Artwork A/c Dr $85,500

        To Cash A/c                                       $85,500

(Being work is reported on the government-wide financial statements)

Depreciation Expense A/c Dr $5,700

        To Accumulated Depreciation A/c $5,700

(Being depreciation expense is recorded)

The depreciation expense is shown below:

= Original cost ÷ useful life

= $85,500 ÷ 15 years

= $5,700

b. Artwork expenditure A/c Dr  $85,500

           To Cash A/c  $85,500

(Being  work is reported on the fund financial statements

5 0
3 years ago
Answer the question on the basis of the following list of assets:1. Large-denominated ($100,000 and more) time deposits2. Nonche
ANTONII [103]

Answer: Items 2, 3, 4, 6, 7, and 8

Explanation:

The M2 definition of money includes M1 money and then some other types of instruments that are quite highly liquid and so can be converted to liquid cash quickly if needed.

M2 includes:

   2. Noncheckable savings deposits

   3. Currency (coins and paper money) in circulation

   4. Small-denominated (less than $100,000) time deposits  

   6. Checkable deposits

   7. Money market deposit accounts

   8. Money market mutual fund balances held by individuals

6 0
3 years ago
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