Answer:
D. The cost from the loss of customer goodwill.
Explanation:
The main shortage costs are the loss of customers that would now go and shop elsewhere. These costs are crucial as once the goodwill is lost it is unlikely the customers would return due to not having being catered the first time. Business want to attract new customers but most importantly they want to retain customers.
This type of shortage cost can be objectified further in marketing costs that were spent to get the customer at the store front in the first place which have been in vain.
All other options are restocking costs that are to be incurred regardless in lead times.
Hope that helps.
They help with people being able to get rid of the weakest links
Answer: Cross cultural competency.
Explanation:
Cross cultural competency means the ability to easily relate with people of different cultures and the ability to understand why people of a particular culture act in particular way. When a manager for instance has a high level of Cross cultural competency, he/she would be able to understand the attitude towards work a people from particular culture share.
Your answer should be: "There is not enough information to answer." Hope I helped! :)