Answer:In 1855 by Karl Benz
Explanation:
Answer:
rapport
Explanation:
Rapport means close and harmonious relationship. In sales and marketing building relationship is crucial factor. It becomes even more important if the client is new and potential one. To develop relationship, it is important to that person involved have similar attitude, behavior or interest. This helps in generating positive perspective from other person and show reciprocal behavior. It helps to develop favorable verbal and non verbal interaction among the people involved.
In the problem mentioned Steve wanted to develop positive image so that interaction can be taken forward positively. Hence, he begins talking about thing in which client has interest. In doing so he is trying establish rapport with the client.
Establishing the first Egyptian democracy
Answer:
Retroactive interference
Explanation:
Retroactive Interference: The retroactive interference refers to the process when a particular piece of information being similar in the format of the information that an individual wants to recall.
In other words, the term retroactive interference refers to the process when a recent information hinders in the recall of the older information.
Example: A boy calls his ex-girlfriend by his current girlfriend's name.
In the question above, Jessica's problem is most likely due to the retroactive interference.
