Answer:
Technician A.
Explanation:
Technician A is correct because a technician can detect the fault more accurately as compared to the customer.
A shortcut is a picture icon that is a direct link to a file or folder.
Answer:
Interactive voice response
Explanation:
Interactive voice response (IVR) is a technological innovation which allows computer systems to interact with individuals with the use of voice and Dual-tone multi-frequency signaling (DTMF) tones input through a keypad. In telecommunications sector, IVR enables customers to interact with a company’s host system through the use of a telephone keypad or by using speech recognition, after which services can be accessed by the use of the IVR dialogue.
Answer:
HTML Link Colors
By default, a link will appear like this (in all browsers):
An unvisited link is underlined and blue
A visited link is underlined and purple
An active link is underlined and red
You can change the link state colors, by using CSS:
Answer:
"It is media that is distributed in paper form, such as magazines and newspapers."