Answer:
i dont know spanish but i am gussing that you want to find differnce in virus information?
Explanation:
I think the corret answer would be C
1.Clarify what the disagreement is
2. Establish a common goal for both parties
3. Discuss ways to meet the common goal
4. Determine the barriers to the common goal
5. Agree on the best way to resolve the conflict
6. Acknowledge the agreed upon solution and determine the responsibilities each part has in the resolution