Answer: 4.85%
Step-by-step explanation: productivity = parcel delivered / number of drivers.
At when parcel delivered was 103, 000 the average number of drivers was 84 thus making the productivity to be
103,000/ 84 = 1226.19
At when the parcel delivered was 112, 800 the average number of drivers was 96 thus making the productivity to be
112, 000/ 96 = 1166.67
Thus the change in productivity = 1226.19 - 1166.67 = 59.52.
Initial productivity = 1226.19
final productivity = 1166.67
% change in productivity = change in productivity / initial productivity * 100
% change in productivity = 59.52 /1226 * 100
% change in productivity = 4.85%
