B) The influence of others to behave in a certain way
Answer:
Prescription medications are specially tailored for use by a specific person for a specific use. OTC medications are considered safe for just about everyone and may have a variety of intended purposes.
Explanation:
yw :)
You have to get the data or statistics on the current state of "Patient Satisfaction". Whether or not this is good, you must improve upon it. So, it is best to get the reasons for the Patient's satisfaction, i.e. nice staff, clean environment, etc.
Now, try and observe which of all the factors are being done by your team, praise the team for being good at those factors (example: always saying good morning, hello, etc) and then try and explain that you need to focus on other factors that contribute to customer satisfaction.
for example, your customers complain about employees not smiling, then you must remind your team during the meeting to smile at the patients to improve the customer satisfaction.
best make a powerpoint presentation.
Answer:
True
Explanation:
Background Knowledge:
Dr. Meyer Friedman and Dr. Ray Rosenman worked on theory of personality. They showed that there are persons with two types of personality
Type A Personality:
Type A personality holders have characteristics of ambitious, they experience high level of stress, they are highly aware of time management, impatient, aggressive, more competitive, highly organized.
Type B Personality:
While Type B personality holders don not take stress as they are more relaxed. They take less panic to the stress conditions.
So it is true statement that Type A personality holder will experience high level of Stress