Answer:
borro la cuenta los puntos los corazon
Explanation:
It’s very important to your business. Good records will help you do the following: Monitor the progress of your business.
If the majority of service customers are satisfied, it is likely that all service customers will be satisfied. False
Customer service is the provision of service to customers before, during, and after purchase. This makes it an important part of the customer's value chain. Different industries require different levels of customer service [1], but ultimately, the idea of a well-delivered service is to increase revenue. Awareness of a successful customer service interaction depends on employees who are “adaptive to the customer's personality”. [2] Customer service is often practiced in a way that reflects the company's strategy and values. Good customer service is usually valued by customer loyalty. Customer service is part of a company's intangible assets for some companies and can differentiate them from others in their industry. A great customer service experience can change a customer's overall perception of your company. [3]
Good customer service means consistently meeting customer expectations. Good customer service is fast, easy, personal, and caring. Companies that provide excellent customer service take the time to understand the needs of their unique customer base. J.
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Answer:
The correct answer is letter "B": Positive reinforcement and punishment.
Explanation:
In the Operant Conditioning Method proposed by B.F. Skinner (1904-1990), positive reinforcement refers to the set of actions individuals do to increase the behavior of other individuals. On the other hand, positive punishment aims to decrease behaviors in individuals by prompting undesirable stimuli.
Thus, <em>Jim is implementing positive reinforcement through incentives for workers meeting certain corporate goals and positive punishment by withholding those incentives from employees who get late, take long breaks or act unprofessionally</em>.
Answer:
A. Strategic business unit
Explanation:
Strategic Business Unit
It is a fully functional unit of a business that has it's own vision and direction. Also called SBU, it is a division (autonomous) of a big corporation that operates as an independent enterprise with responsibilities focused on a particular range of products and services. It is an independently managed unit of a large company, having its own vision, mission and objectives, manager, supervisor whose planning is done separately from other businesses of the company, and also has competitors different from the ones attached to the big corporation itself.