Answer:
Customer Relationship Management 
Explanation:
Customer relationship management can be defined as the ways to manage the relationship that existed between a company and its customers as well as the interaction that existed among them.
Customer relationship management enables us to learn more about customers needs, attitude or behaviour thereby building a relationship with them that, in turn, creates loyalty and retention of the customers.
Therefore it is vital that companies or business owners manage the relationship between their customers in order to improve their sales and as well they should deliver superior customer value and satisfaction. 
 
        
             
        
        
        
Bulgaria is the answer you're looking for.
        
                    
             
        
        
        
Answer:
D. cognitive                  
Explanation:
Cognitive psychologist: The term cognitive psychologist refers to the mental health professionals who have completed a Master's degree in psychology and tends to understand human being's thoughts, behaviors, and mental processes. 
Cognitive psychologists are considered to be interested in topics including reasoning, attention, memory, problem-solving, retrieval & forgetting, and visual & auditory perception.
In the question above, the given hypothesis would most likely be tested by cognitive psychologists.
 
        
             
        
        
        
The false statement is the following: 
Cultural music is rarely used for celebrating life events.
Let's take for example the song "Happy Birthday" - it's used to celebrate people's birthdays. Similarly weddings are often accompanied by music, so music is actually often used to celebrate life events.