The y intercept is where the curve crosses the y axis. The curve appears to do so just below y = 10, so y = 9 seems like a good estimate. I'm basing this off of the answer choices given. The y intercept always occurs when x = 0.
The zeros, aka roots or x intercepts, are where the curve crosses or touches the x axis. This occurs in four locations: x = -3, x = -1, x = 1 and x = 3. The x intercepts always occur when y = 0.