Costs associated with product failures that occur after they have been sold to customers are known as external failure costs. These expenses cover the legal expenditures associated with customer lawsuits.
<h3>The expense of an external failure is an example of which of the following?</h3>
Liability claims. Warranty claims are regarded as a cost of external failure. It is a cost that the company incurs to replace and repair goods that customers have recently purchased.
<h3>What part of the external failure costs is this?</h3>
One element of the cost of quality is external failure costs, which are incurred when a subpar product is delivered to the client and malfunctions while being used. The warranty work and returns make up the majority of this expense. However, customer lawsuits could also be a possibility.
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