Question

A supportive style of communication in which the sender expresses a willingness to consider the other person's position is called _________________.
a. control
b. provisionalism
c. problem orientation
d. empathy
e. neutrality

Answer 1

Provisional communication is the right answer

Explanation:

This involves acknowledging other point of view and willingness to listen and consider. So Provisional communication is the right answer.

Control communication:

Control over the entire process so that the expectation of the customer are satisfied.

Problem orientation:

Focused mainly on solving issue rather than finding reason behind.

Empathy:

Communicating ideas such that others understand it better.

Neutrality:

Communication will be threatening to the listener.