Question

1. What elements of an organic organization are apparent from the chapter materials on Zappos? (Refer to Exhibit 11.3)

Answer 1

Answer: This topic circles organizational design: structure, culture, and control.

Exhibit 11:3 presentation outlines; Exhibit Mechanistic vs. Organic Organizations: The Building Blocks of Organizational Structure

Zappos is an organic organization. The elements in Zappos as an organization include;

• Low degree of specialization

• Flexible division of labor • Employees focus on "bigger picture" • Clear understanding of organization's core competencies and strategic intent • Domain expertise in different areas • Generalized knowledge of how to accomplish strategic goals valued • Distributed decision making • Vertical (top-down and bottom-up) as well as horizontal communication • Flat structures High span of control • Horizontal as well as two-way vertical communication • Mutual adjustment • Differentiation strategy

Explanation: Do reference the exhibit in order source with keywords " Zappos - Exhibit Mechanistic vs. Organic Organizations: The Building Blocks of Organizational Structure"