Question

Which of the following is an indication that Bill is listening carefully during his conflict resolution process? A. He is taking lots of notes. B. He is listening passively. C. He is correcting mistakes immediately. D. He is avoiding eye contact studiously.

Answer 1

The answer is A, hope this helps!

Answer 2

During a conflict resolution Bill would be taking notes to show he is paying attention and learning and listening. If he is avoiding eye contact this is not something associated with a person who is paying attention and listening. If he is listening passively he is not giving his full attention. If he is correcting mistakes immediately he is also not listening during the resolution. THerefore Bill taking notes would require him to be giving his full attention and listening completely.