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Anvisha [2.4K]
3 years ago
9

Garvin's ________ definition of quality states that if the customer is satisfied, the product has good quality.

Business
1 answer:
docker41 [41]3 years ago
5 0
Garvin's USER BASED definition of quality states that if the customer is satisfied, the product has good quality.
David Garvin is an Havard professor who wrote a book titled 'Managing quality'. In his book, Garvin summarized five major approaches to defining quality. The approaches are: product based view, user based view, transcendental view of quality, manufacturing based view and value based view.<span />
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In the context of a job advertisement, what does 'self-starting' mean?​
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2 years ago
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3 years ago
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lozanna [386]

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$21,000

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8 0
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