Question

Rebecca is 24 years old and is involved in a bad automobile accident. Under her current automobile insurance, she chose a 2,000 deductible. After her claim the insurance company told her she had to pay the deductible before they would pay for the remaining damages

Answer 1

This is true.  Not sure what you're looking for as an answer.  But this would be true, you have to pay the deductible before a company will pay.  EXCEPT in the case that it's not your fault and the other driver is paying.