D The first time a baby makes eye contact with another person
Answer: What is the other motorist likely to do in response, according to the authors of your text:
The other motorist is likely to accept the apology and maybe collect a token fee for repairs.
Explanation: This is because according to the text above which says "It's my fault; I should have been paying closer attention to driving. I'm sorry." That statement alone shows the true sincerity in the apology which would calm the tension or anger of the other motorist. And the matter would likely to be solved amicably.
Answer: Accommodating
Explanation: Every mode of conflict resolution comes with its own positives and negatives. The Thomas-Kilmann Conflict Mode identifies five conflict styles and provides guidelines or rules regarding when each is appropriate in a conflict situation. For the situation in the question above, Mr. Chin should apply the accommodating conflict handling style when trying to resolve matters with Brad. Accommodating describes when a person is cooperative, but not assertive wherein they try to satisfy the other person’s concerns (in this case Xerox copiers) at the expense of their own (the copiers currently used by the office). The result is to give in or yield which in turn promotes peace, collaboration, harmony, good-will and reciprocity.
Accommodating doesn't come without its drawbacks which is mostly felt by the person themselves giving in themselves.