Answer:
c) nonzero, directed toward the spaceship
Explanation:
As we know that net gravitational force due to spherical shell inside all its points will always be zero
So if planet is a spherical shell then inside the planet net gravitational force is zero on the people living in it
So when massive spaceship land on the surface of planet then the gravitational force of the spaceship is experienced by the people inside the shell
So here the gravitational force on the people is nonzero and it is towards the spaceship which landed on the surface of planet
(a) 
First of all, we need to calculate the acceleration of the person, by using the following SUVAT equation:

where
v = 0 is the final velocity
u = 20.0 m/s is the initial velocity
a is the acceleration
d = 1.00 cm = 0.01 m is the displacement of the person
Solving for a,

And the average force on the person is given by

with m = 75.0 kg being the mass of the person. Substituting,

where the negative sign means the force is opposite to the direction of motion of the person.
b) 
In this case,
v = 0 is the final velocity
u = 20.0 m/s is the initial velocity
a is the acceleration
d = 15.00 cm = 0.15 m is the displacement of the person with the air bag
So the acceleration is

So the average force on the person is

Newton's second law states that the force applied to an object is equal to the product between the mass m of the object and its acceleration a:

Using

and

, we can find the value of the force applied to the roller-blade to obtain this acceleration:
I don't know I guess its the plate tectonics