Hi there!
Initially, we have gravitational potential energy and kinetic energy. If we set the zero-line at H2 (12.0m), then the ball at the second building only has kinetic energy.
We also know there was work done on the ball by air resistance that decreased the ball's total energy.
Let's do a summation using the equations:

Our initial energy consists of both kinetic and potential energy (relative to the final height of the ball)

Our final energy, since we set the zero-line to be at H2, is just kinetic energy.

And:

The work done by air resistance is equal to the difference between the initial energy and the final energy of the soccer ball.
Therefore:

Solving for the work done by air resistance:


Thermal energy comes from the ,movement of particles which produces heat, the faster the movement is the more heat
Answer:
<h2>Part A)</h2><h2>Acceleration of the ball is 10.1 m/s/s</h2><h2>Part B)</h2><h2>the final speed of the ball is given as</h2><h2>

</h2>
Explanation:
Part a)
As we know that drag force is given as






so we have


So acceleration of the ball is



Part B)
As per kinematics we know that



What you do is, multiply 16.0 and 12.4 together. then multiply that by 40a
Here stress is parallel to the surface of the body. So it's a Shear stress.