That statement is false because yes Jupiter and Saturn are large, however, planets like Uranus and Neptune are quite small if not smaller than some of the inner planets.
Acceleration = (change in speed) / (time for the change)
change in speed = (speed at the end) minus (speed at the beginning)
change in speed = (zero) minus (28 m/s) = -28 m/s
Acceleration = (-28 m/s) / (13 sec)
Acceleration = -2.15 m/s²
The force pushing down is the force of Gravity. On a chair it is in perfect balance with the force pushing up (the normal force)
in terms of magnitude
FN = FG = mg
the forces are in opposite direction
hope this helps